My task was to provide users with a transparent overview of their account status, billing, invoicing, and plan details, as well as enabling them to feasibly manage their subscriptions.
Before this project, Teamgantt lacked a account/billing dashboard. The complexity of the existing solution was resulting in monetary loss for the company. The present information seemed to indicate incorrect billing amounts. Addressing this issue was urgent.
Customer service tickets
Customer service tickets
-1.7%
-1.7%
Plan upgrades
Plan upgrades
+1.2%
+1.2%
Draft low fidelity wireframes & choose direction
Draft low fidelity wireframes & choose direction
Create high fidelity wireframe of chosen direction
Create high fidelity wireframe of chosen direction